Strategic Operations & Automation Manager (Remote)
Drive business development and innovation at Textalk! As Operations & Automation Manager, optimize processes, lead AI-driven automation, and create impactful solutions
Company Overview
At Textalk, we thrive on innovation and are committed to strengthening local communities through technology. As a remote-first company, we operate across more than 10 countries, while staying hyper-local to develop solutions that foster relationships between local newspapers, merchants, and residents. Our platforms include:
- Abicart: A leading e-commerce platform.
- Prenly: A cutting-edge e-newspaper solution.
- Webarch: Content conversion and accessibility tools.
We are passionate about participation, connection, and accessibility, and our mission is to build tools that empower businesses and communities to grow together.
The Role
Are you passionate about driving innovation and optimizing operations? As a Strategic Operations & Automation Manager, you will play a pivotal role in refining our processes, implementing technical solutions, and working closely with our CEO and teams. Your work will ensure alignment across projects, introduce automation, and streamline workflows to enhance productivity and impact. If you are a proactive problem-solver who thrives in a dynamic environment, this role is for you!
Key Responsibilities
Business Development
- Identify opportunities to expand our offerings across platforms like Abicart, Prenly, and Webarch.
- Collaborate with stakeholders to refine value propositions and deliver impactful solutions.
Process Optimization
- Analyze workflows to uncover inefficiencies and implement automation tools.
- Drive initiatives to improve speed, quality, and efficiency in operations.
- Leverage AI-driven tools to optimize repetitive tasks and enhance productivity.
Technical Implementation
- Design, test, and execute automation workflows using tools like Zapier and Make (Experience with Intercom would be highly beneficial).
- Develop prototypes to improve user experiences and streamline internal processes.
- Act as a hands-on innovator, implementing changes directly where needed.
Leadership and Collaboration
- Work closely with the CEO to align operational initiatives with strategic goals.
- Support managers and project leaders to ensure cross-functional collaboration and success.
- Bridge leadership and teams to drive projects forward and foster alignment.
Data-Driven Decision Making
- Monitor and report on KPIs to evaluate the success of process improvements.
- Use analytics and AI insights to guide decision-making and identify new opportunities.
What We’re Looking For
Experience
- Proven track record in business development, process optimization, or operations, ideally in tech or SaaS environments.
- Experience with implementing technical solutions and automation workflows.
Skills
- Expertise in automation tools (e.g., Zapier, Make) and prototyping software.
- Strong organizational and analytical skills to execute improvements effectively.
- Passion for leveraging AI and technology to drive innovation.
Personal Traits
- Self-driven and proactive, with the ability to take ownership of projects.
- A creative problem-solver who thrives on continuous improvement.
- Excellent communicator, fluent in English.
Remote Work Skills
- Ability to collaborate effectively with distributed teams across time zones.
- Strong self-management and adaptability in a remote-first environment.
Why Join Us?
- Work on impactful projects that empower local communities and businesses.
- Be part of a truly remote, innovative team spread across Europe and beyond.
- Drive initiatives that leverage AI and automation to create meaningful change.
- Enjoy a culture that values creativity, collaboration, and continuous learning.
- Competitive salary and benefits (read more about our benefits here).
- Participate in annual meetups at inspiring locations, such as strategy workshops in Berlin, hackathons in the Bohuslän archipelago, and team-building events in the Sälen mountains.
How to Apply
Send us your CV and a brief cover letter highlighting your experience and enthusiasm for the role. Be specific—describe how you have successfully implemented automation workflows or optimized processes in your previous roles. We can’t wait to see how your skills can help us innovate further!
- Remote status
- Fully Remote
Mölndal
Workplace & Culture
We have the stability and knowledge of a company that dates back to 1979.
But we are just as curious, flexible, and enthusiastic as a 2-year-old.
We want to offer a unique workplace where we create fun and memorable moments.
We want you to feel respected, valued, and able to be your true self.
We invest a lot in our employee experience, keep reading, and below you will find out what we could offer you.
Strategic Operations & Automation Manager (Remote)
Drive business development and innovation at Textalk! As Operations & Automation Manager, optimize processes, lead AI-driven automation, and create impactful solutions
Loading application form
Already working at Textalk?
Let’s recruit together and find your next colleague.